Custom Designed Software
Tracker Systems, Inc. (TSI) is a software company that specializes in the computing needs of public housing authorities and non-profit agencies that provide subsidized housing services. TSI has served this market niche for over 20 years. We specialize in writing custom software for the MTW Voucher Management.
Managed Hosting Services on Dedicated Infrastructure
When you choose TSI for Hosting, you get more than a team of experts managing your environment around the clock. You also get the enhanced performance, control and security that make single-tenant dedicated environments ideal for mission-critical and I/O-intensive applications — all backed 24x7x365. All installations are fully customizable, single-tenant hardware designed to your specifications.
We have staff available to provide clients with technical support 24/7. When a client calls TSI, they speak directly to a technical person.
We are able to guarantee that a programmer will call you back within four hours, but our usual response is time is just one hour.
Our support techs can connect to your computers through RDP or Logmein PRO. It is recommended that your agency provide IP access 24 hours a day, 7 days a week so we can best support your operation.
On Site Technical Support
Tracker Systems techs travel to all 50 states to provide on-site technical support services.
At Tracker Systems, we are proud of our fully-equipped, onsite training room that easily accommodates up to 24 attendees. Training sessions are currently booking for:
- New User Training
- PIC Processing
- Check Processing
- and more…
Call us ( 508-485-4160 ) to schedule your customized training today!
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